Send SMS messages manually or automatically. You can save unlimited amount of SMS templates to speed up the communication.
Customers can respond to text messages, for example to confirm the agreed matter, and you will be notified by Contakti immediately.
Boost your sales with correctly targeted SMS campaign to your customers.
With Group Messages you can send an SMS text message to a group of contacts.
Send targeted special offers and product news effectively to your customers via SMS.
You can follow the progress in real time! You can see the statistics received from past and failed messages.
With versatile customizable dashboards you can monitor ongoing status of your customer service in real time. You can visualize and analyze data and focus on Key Performance Indicators of your customer service.
With summary report you see all the information you want in one easy to read report. This popular report shows clearly the actual situation in each location and service channel.
Comparison reports makes it easy to track the results between offices, service channels and individuals. Comparison reports can be used to measure the service level efficiency at the individual level.