Call from Web Browser
No need for a separate device to make or receive phone calls. Everything works directly in the browser. Contakti Voice provide most cost-effective inbound and outbound calls.
Get all the PBX functionalities directly from our service. Recordings, menus, service groups and call transfers as well as employee status information are available directly from the browser.
Use your own PBX System
No matter if you are using your own PBX or any VoIP service, we got a solution for all.
Teaching And Listening
You can listen and train personnel working on the phone directly from Contakti, without interrupting the ongoing call.
Record Phone Calls
You can record all customer calls automatically or manually for quality control. The recorded calls are saved as part of customer communications history and are easily available for later listening.
Monitoring and Reports
Create versatile and easy readable graphic reports from phone calls. You can send and schedule automated report sending to selected personnel. With real time monitoring you can see the existing status of your customer service.