Privacy policy

Use of Information

We collect and use the following information to provide and improve our application and service for you:

Account information: Your name, email address, phone number, payment info, and physical address you provide during sign-up.

Chat data: When you use our application, we store and process chat data and information related to them. This provides access to features like chat transcripts and integration with other applications.

Usage data: We collect information about the devices you use to access our website and services. This includes things like IP addresses, the type of browser and device you use, and identifiers of your devices. Your devices may also transmit location information to us depending on its individual settings.

Third Party Information: We allow you to provide us with third party personal data. The information that we may collect is name and email address in order to allow you to add operators to your account. We will not use this information for any other purpose.

Third Party add-ons: We allow you the option to integrate your Contakti with 3rd party add-ons. Please be aware that Contakti is not responsible for any information that may collected through these third party add-ons.

Information security

The security of your personal data is important to us. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Data is encrypted during transmission using secure socket layer (SSL) technology.


Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. What are cookies used for? Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

We use technologies like cookies to keep track of your preferences and profile information. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our website, and improving them based on that information. Cookies are also used for statistics that do not use your personal information.

Third Party Applications and Services

If you choose to integrate Contakti with 3rd party applications, remember that their use of your information will be governed by their privacy policies and terms.

Changes to this Privacy Policy

Contakti may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. You are responsible for ensuring your users agree to onward transfer of data for the purposes hereof and that your users are bound by terms similar to those set forth herein, no less protective of Contakti than those set forth herein including those set forth under the Terms of Use that this Policy is attached to.


If you have questions or concerns about Contakti, our service and your privacy, contact [email protected]